Shipping Policy

Thank you for shopping with us! We’re committed to providing you with high-quality products and a smooth shopping experience. Please read our Shipping Policy carefully to understand how orders are processed and delivered.

1. Order Processing Times

Print-On-Demand (POD) Products:

All physical items are made to order and fulfilled by our trusted production partner, Printful. Please allow 2–7 business days for order processing before shipping.

Digital Products:

Digital products (such as downloads or files) are delivered instantly via email or download link after purchase. There are no shipping charges for digital items.

2. Estimated Shipping Times (for POD Items)

Shipping times vary depending on your location:

• United States: Generally 5-10 business days
• Canada: 5–10 business days
• International: 7–21 business days

Please note that these are estimated delivery times. Actual delivery may vary due to customs, holidays, or other shipping carrier delays.

3. Shipping Rates

Shipping rates for physical products are calculated at checkout based on your order’s destination, weight, and quantity. We do our best to offer competitive and transparent shipping costs.

 

Digital products do not incur shipping charges.

4. Split Shipments

As some of our products may ship from different fulfillment centers or be a combination of physical and digital items, your order may arrive in multiple shipments.

5. Tracking Your Order

Once your POD order is shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

 

Digital product orders are typically fulfilled immediately. If you do not receive your download link, please contact us.

6. International Shipping, Duties & Taxes

We offer international shipping on most POD products. Please be aware that customs fees, import duties, and taxes may apply based on your country’s regulations. These fees are the responsibility of the customer and are not included in our pricing.

 

7. Incorrect Shipping Information

 

Please ensure all shipping information is correct at the time of order. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately.

 

8. Shipping Delays

 

While we strive to meet estimated delivery times, occasional delays may occur due to unforeseen circumstances such as inclement weather, carrier issues, or high order volume during holidays.

 

9. Questions or Concerns

 

If you have any questions about your order or shipping, please contact us at [bespoke974.store] 

 

10. All Sales Are Final

Due to the custom nature of our products—including made-to-order physical items and instantly delivered digital products—all sales are final. We do not offer refunds, exchanges, or cancellations once an order has been placed.

We encourage customers to carefully review product descriptions, sizing charts, and digital item details before completing a purchase. If you experience an issue with your order (such as a damaged item or file access error), please contact us within 7 days of delivery, and we will do our best to make it right.

 

Thank you for your support and patience as we grow!